What Is Pickyto?
About Pickyto
Pickyto is an app created by a bunch of super ambitious food lovers. This app eliminates long queues and enables superfast express ordering in your favourite food courts and restaurants. Say goodbye to waiting, order in less than 60 secs, pick-up when it’s ready or get it delivered to your office and enjoy eating.
How does Pickyto work?
  • Pickyto detects your location and provides you with the details of nearby food courts and restaurants.
  • Select the food court or restaurant in which you would like to eat.
  • Order your food from multiple restaurants in just a tap.
  • Choose to pick-up the food @ restaurant or let us deliver the food to your office.
  • Pay via multiple payment modes.
  • Pickyto will notify you once the food is ready.
  • Skip the queue and pick up the food from the delivery point.
How is Pickyto unique?
  • Skip the queue with our superfast express ordering.
  • Order multiple items from multiple restaurants all in a single go!
  • No more hide & seek or hassle of finding your delivery guy, as we provide accurate pick-up destination.
Where is Pickyto available?
We are spreading our wings over Chennai now. Hopefully, you might find us everywhere soon.!! If you got any suggestions. Do let us know in the below chat. Help us find our way to you.
How do I order using Pickyto?
  • Select the food court or restaurant in which you want to order.
  • Order your food by just a tap.
  • Choose to pick-up the food @ restaurant or let us deliver the food to your office
  • Pay via multiple payment modes.
  • Pickyto will notify you once the food is ready.
  • Skip the queue and pick up the food from the delivery point.
Does Pickyto do delivery?
Yes, we do delivery. All you got to do is to choose the location from the selected options and receive the food @ your office doorstep.
Is Pickyto accountable for quality/quantity of food?
Pickyto strives to work with enterprising restaurants that provide best quality food and service to our customer. However, due to day-to-day operations and logistics, the restaurant takes the call on both the quality and quantity of food. If you have any issues, do send us a feedback. We promise to look in to the problem.
Is there a minimum order?
Nope, Pickyto doesn’t have a minimum order value. No matter how small or big your bill is, we treat you the same.
Do you support bulk orders?
Yes, you can order any number of food items in a go. Just make sure you got enough hands to carry the food from pick up point to your table.
How will Pickyto notify me?
Pickyto will send you notifications via Push Notification on the app and SMS.
Order Related
Can I order for multiple items, or from multiple restaurants, in the same order?
Yes, you can order multiple items from multiple restaurants at one go with Pickyto
Why is my order is not placed?
Check if there is any app updates. If not contact customer support +919787726688 or mail us at hello@pickyto.com
Why is my order not confirmed?
Usually, it take about 3-5 mins to confirm the order. If you have waited more than the estimated time. Do let us know via +919787726688 or mail us to at hello@pickyto.com
Where is my order?
In case if you got a notification that your order is ready in orders page and yet it is not available in the designated pick-up point. Do check with the restaurant or contact our team +919787726688 or mail us to at hello@pickyto.com.
Pick-Up Related
Where will my food meet me?
Pickyto will notify you once the order gets ready. All you gotta do is pick up the food from the chosen pickup point.
How do I know when my order is ready?
Pickyto will notify you via Push Notification on the app and via SMS once the order gets ready. All you gotta do is pick up the food from the designated delivery point.
How will Pickyto notify me?
Pickyto will send you notification via SMS and push notification.
Delivery Related
How do I select my delivery point?
After choosing the delivery option, you will be enlisted with all the possible delivery location. All you got to do is choose the place nearest to you and wait for the food to arrive at the destination.
Where will my food meet me?
Our delivery executive will bring the food to the designated delivery point you chose.
How do I contact my delivery guy?
We don’t currently have the feature for you to contact the delivery executive. However, if you got any discrepancy with the food/ delivery, you can contact us at +919787726688.
Payment Related
Is cash on delivery available?
Nope, cash on delivery is not available. This is done in order ensure the whole journey from your tap to food at finger tip goes smooth.
My money got deducted but my food is still cart. Why?
This is a payment failure issue. Ideally, The amount deducted will be automatically refunded within 4 hrs and will be credited in your account in 3-5 business days. Incase of any issue, contact us +919787726688 or mail us to hello@pickyto.com.
Refund/Cancellation Related
Can I get a refund if I didn’t pick up my order?
No, you are not entitled to a refund if you didn’t pick up the order. Please, do go and pick it up at the chosen delivery destination.
Can I cancel my order?
No, as of now we do not provide you with that facility. Our team is currently working on the feature. In order to cancel, we request you to contact hello@pickyto.com. The amount will be refunded to you in 3-5 business days after deducting the cancelation charges.
When will my money get refunded?
The money will be refunded in 3-5 business days according to the refund policy.In case, you haven’t received a refund. We are sorry for the inconvenience. It would be great if you can contact us via +919787726688 or mail us at hello@pickyto.com. Our team would be happy to help you out.
Need A Hand With The App?
Why is Pickyto not available at my location?
We might not be available for now. Do let us know the location, so that we can reach you. Mail us at hello@pickyto.com or call us at +919787726688.
Did not receive OTP?
Do check if we there are any updates. If the problem still persists, mail us at hello@pickyto.com or call us at +919787726688. We promise to reach you within 24 hours.
Can I deactivate my account?
Email us hello@pickyto.com. We promise to reach you within 24 hours.
Want to partner your restaurant with Pickyto?
Email us hello@pickyto.com. We promise to reach you within 24 hours.